Shipping policy
Thank you for shopping with us.
Shipping Methods
We offer the following shipping options:
• Prepaid Orders
• Cash on Delivery (COD) Orders
Availability of COD may vary depending on the delivery location and serviceability of the pin code.
Shipping Timelines
Shipping and delivery timelines may vary depending on the destination pin code, courier partner availability, and other logistical factors.
In most cases, orders are delivered within 3–7 business days from the date of dispatch.
Please note that deliveries to remote locations may require additional time.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, tracking details will be shared with you via email, SMS, or WhatsApp (where applicable).
Delays
While we strive to deliver orders within the estimated timeline, unforeseen circumstances such as weather conditions, public holidays, transportation disruptions, or courier delays may impact delivery schedules.
Contact Us
If you have any questions regarding your order or shipping status, please contact us:
Email: Info@neuaura.in
Phone: +91 9511147776
We are happy to assist you with any shipping-related queries.