Terms of service
Overview
Welcome to Neuaura. The terms “we”, “us”, and “our” refer to Neuaura. We operate this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Neuaura is powered by Shopify, which enables us to provide the Services.
These Terms of Service describe your rights and obligations when using the Services. By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy:
https://tqunjk-vg.myshopify.com/policies/privacy-policy
If you do not agree, please do not use the Services.
Section 1 – Access and Account
By agreeing to these Terms, you confirm you are at least the age of majority in your region and have authorized any dependent users.
You may be required to provide accurate and current information, including billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account and all activity under it.
Section 2 – Our Products
We attempt to display products as accurately as possible, but colors and appearances may vary based on your device. We do not guarantee that any product will meet your expectations.
Product descriptions and availability may change at any time without notice. We may limit quantities or discontinue products.
Section 3 – Orders
Placing an order constitutes an offer to purchase. We may accept or decline any order at our discretion. An order is accepted after payment is processed and confirmed.
Your purchases are subject to our Refund Policy:
[INSERT REFUND POLICY LINK]
Purchases are for personal use and not for resale or export.
Section 4 – Prices and Billing
Prices, promotions, and discounts may change without notice. The price charged will be the price at the time of order.
Unless otherwise stated, prices exclude taxes, shipping, handling, customs, and import charges.
You agree to provide accurate and updated payment information. You confirm you are authorized to use the payment method provided and that all charges will be honored.
Section 5 – Shipping and Delivery
Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you once the order is handed to the carrier.
Section 6 – Intellectual Property
All trademarks, text, images, graphics, and content on the Services are owned by Neuaura or its licensors.
You may use the Services only for personal, non-commercial purposes. No material may be copied, reproduced, or distributed without written permission.
Section 7 – Optional Tools
We may provide access to third-party tools “as is” without warranties. You use these tools at your own discretion and risk.
Section 8 – Third-Party Links
The Services may contain links to third-party websites or resources. We are not responsible for their content or accuracy. Accessing them is at your own risk.
Section 9 – Relationship with Shopify
This section is required by Shopify and must remain unmodified.
Neuaura is powered by Shopify, but all sales are made directly between you and Neuaura. Shopify is not responsible for any transactions, purchases, or issues arising from your use of our Services.
Section 10 – Privacy Policy
Your personal information is handled according to our Privacy Policy:
https://tqunjk-vg.myshopify.com/policies/privacy-policy
Because our store is hosted on Shopify, Shopify may also collect and process certain information.
Section 11 – Feedback
By submitting any ideas, reviews, or suggestions (“Feedback”), you grant us a worldwide, royalty-free license to use and publish that content for any purpose. You represent that your Feedback does not violate any third-party rights.
We may remove Feedback that is unlawful or inappropriate.
Section 12 – Errors, Inaccuracies and Omissions
Information on the Services may occasionally contain inaccuracies or omissions. We reserve the right to correct or update such information at any time without notice.
Section 13 – Prohibited Uses
You may not use the Services for unlawful purposes or to violate rights, transmit malware, impersonate others, scrape data, send spam, or interfere with security features.
We may suspend or terminate accounts for violations.
Section 14 – Termination
We may terminate or restrict access to the Services at any time. Sections relating to intellectual property, liability, indemnification, and governing law survive termination.
Section 15 – Disclaimer of Warranties
Except where expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free use.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, Neuaura is not liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless Neuaura, Shopify, and their employees, partners, and service providers from claims arising from your breach of these Terms or misuse of the Services.
Section 18 – Severability
If any provision is found unenforceable, the remaining provisions will continue in full effect.
Section 19 – Waiver; Entire Agreement
Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us regarding the Services.
Section 20 – Assignment
You may not assign your rights or obligations under these Terms without our consent. We may assign them without restriction.
Section 21 – Governing Law
These Terms are governed by the laws and courts of Morbi, Gujarat, India.
Section 22 – Headings
Headings are for convenience only and do not affect interpretation.
Section 23 – Changes to Terms
We may update these Terms at any time. Your continued use of the Services after changes are posted constitutes acceptance.
Section 24 – Contact Information
For questions about these Terms, contact:
Neuaura / Voyage Industries LLP
Survey No. 39 P1, P2, Plot No. 11
Dharmgold Industrial Estate
8 A National Highway, Street of Vardhaman
Behind Lalpar CNG Pump
Morbi, Gujarat – 363642
India
Email: info.neuaura@gmail.com
Business Registration / GST Number: 24AAZFV6963G1ZC
Refund Policy: [INSERT REFUND POLICY LINK]